This listing is used when performing size exchanges, ring replacements and upgraded shipping options.
SIZE EXCHANGES WITH ENGRAVING
Tungsten and ceramic rings cannot be resized and are replaced with a brand new ring when performing a size exchange.
A small fee is applied if you'd like to have engraving on your new sized ring:
Text Engraving: $15
fingerprint Engraving: $30
Handwritten Engraving: $30
The same engraving will be used unless specified otherwise in the order notes.
RING REPLACEMENT (broken)
If your ring breaks in the first 30 days you can return it for a refund (minus engraving) or a free replacement + engraving fees (see above)
After 30 days there is a small fee of $20 for a brand new ring. The same engraving policies apply from above.
If you forgot to purchase the correct upgraded shipping option, you can purchase it from this listing. (We are not able to upgrade you after your ring has already shipped).
FedEx is unable to ship to PO Box!
Have questions? Please do not hesitate to message us! We work hands on with our jewelry and know them inside and out.
1-2 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
If we sell or merge my business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws
We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Please contact us at firstname.lastname@example.org with any questions or concerns!
All rings are cleaned and sanitized thoroughly before shipping! Engravings are fresh and may have dust/ash that can be washed away with water and a cotton cloth.
Q. What if my ring doesn't fit?
A. Free lifetime size exchange. Re-engraving on the new size is $15 for text and $30 for handwriting/fingerprint/custom.
Q. What if my ring breaks?
A. 30-Day free ring replacement + engraving fee. After 30 days, replacement of a broken ring is just $20. Re-engraving on your new ring is $15 for text and $30 for handwriting/fingerprint/custom.
Q. How can I find out what my ring size is for free?
A. We recommend going to your local jeweler or contact us and we can send you a free ring sizer kit!
Please message us all imagery or email us at email@example.com
If you're unsure on your size, let us know and we can help by sending you a ring sizer kit! We also have the best policy ever for any sizing issues, just contact us :]
We recommend not using chemical cleaners and sticking with water and a soft cloth on all of our items. Chemical cleaners may wear away any plating on items.
All orders are shipped in a plastic package, all rings come in a small black ring box and a business card is included.
We are open to business inquiries, please message us or email us at firstname.lastname@example.org
Jun 21, 2020
Very quick warrantee replacement. Exactly like the first. Effortless.
Jun 21, 2020
Great price and unique idea.. my husband love his ring and gets asked about my thumbprint all the time! Also it broke within a week from it accidentally dropping (size too big) but was able to get a replacement (right size) at a fraction of the cost! Definitely recommend!
Jun 12, 2020
This company is amazing! My husband's ring came apart and I could never find the paperwork. He still had my information from the original order and simply asked for a picture showing it was broke. I received a link and was able to order a new ring that was shipped quickly! Highly recommend this place, amazing people!
May 21, 2020
Sent an identical replacement immediately! This is how all Etsy shops should run! Thanks
May 4, 2020
Love this ring! The company was great to work with as I changed my mind multiple times about what we wanted. They responded quickly and accommodated for all of the changes to make it exactly what we wanted. Love the option for the custom fingerprint inside too. Can’t wait for him to wear it!