Shipping & Service Fees

Shipping & Service Fees

$12.74 $14.99



This listing is used when performing size exchanges, ring replacements and upgraded shipping options.


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SIZE EXCHANGES WITH ENGRAVING

Tungsten and ceramic rings cannot be resized and are replaced with a brand new ring when performing a size exchange.

A small fee is applied if you'd like to have engraving on your new sized ring:

Text Engraving: $15
fingerprint Engraving: $30
Handwritten Engraving: $30

The same engraving will be used unless specified otherwise in the order notes.

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RING REPLACEMENT (broken)

If your ring breaks in the first 30 days you can return it for a refund (minus engraving) or a free replacement + engraving fees (see above)

After 30 days there is a small fee of $20 for a brand new ring. The same engraving policies apply from above.

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SHIPPING OPTIONS

If you forgot to purchase the correct upgraded shipping option, you can purchase it from this listing. (We are not able to upgrade you after your ring has already shipped).

FedEx is unable to ship to PO Box!

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Have questions? Please do not hesitate to message us! We work hands on with our jewelry and know them inside and out.

Shipping from United States

Processing time

1-2 business days

Estimated shipping times

  • Australia : 4 - 5 business days
  • United States : 1 - 4 business days
  • North America : 1 - 5 business days
  • Europe : 4 - 6 business days
  • Australia, New Zealand and Oceania : 5 - 6 business days
  • Asia Pacific : 5 - 6 business days
  • Latin America and the Caribbean : 5 - 6 business days
  • North Africa and the Middle East : 5 - 6 business days
  • Sub-Saharan Africa : 5 - 6 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 1 hours of purchase

But please contact me if you have any problems with your order.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

Etsy
We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers
We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers
If we sell or merge my business, we may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws
We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Please contact us at infinitejewelryca@gmail.com with any questions or concerns!

Frequently Asked Questions

Frequently Asked Questions

All rings are cleaned and sanitized thoroughly before shipping! Engravings are fresh and may have dust/ash that can be washed away with water and a cotton cloth.

Q. What if my ring doesn't fit?
A. Free lifetime size exchange. Re-engraving on the new size is $15 for text and $30 for handwriting/fingerprint/custom.

Q. What if my ring breaks?
A. 30-Day free ring replacement + engraving fee. After 30 days, replacement of a broken ring is just $20. Re-engraving on your new ring is $15 for text and $30 for handwriting/fingerprint/custom.

Q. How can I find out what my ring size is for free?
A. We recommend going to your local jeweler or contact us and we can send you a free ring sizer kit!

Custom and personalized orders

Please message us all imagery or email us at infinitejewelryca@gmail.com

Sizing details

If you're unsure on your size, let us know and we can help by sending you a ring sizer kit! We also have the best policy ever for any sizing issues, just contact us :]

Care instructions

We recommend not using chemical cleaners and sticking with water and a soft cloth on all of our items. Chemical cleaners may wear away any plating on items.

Gift wrapping and packaging

All orders are shipped in a plastic package, all rings come in a small black ring box and a business card is included.

Wholesale availability

We are open to business inquiries, please message us or email us at infinitejewelryca@gmail.com

This company has been amazing to deal with! I can’t wait to buy the wedding ring for my fiancé when it is closer to the wedding from them :)


Very quick warrantee replacement. Exactly like the first. Effortless.


Great price and unique idea.. my husband love his ring and gets asked about my thumbprint all the time! Also it broke within a week from it accidentally dropping (size too big) but was able to get a replacement (right size) at a fraction of the cost! Definitely recommend!


This company is amazing! My husband's ring came apart and I could never find the paperwork. He still had my information from the original order and simply asked for a picture showing it was broke. I received a link and was able to order a new ring that was shipped quickly! Highly recommend this place, amazing people!


Sent an identical replacement immediately! This is how all Etsy shops should run! Thanks


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